Expectations

Ambassador Policies & Procedures

1. Share your time, talents and desire to save and enhance lives through the promotion of organ, eye, and tissue donation.

Each of our Ambassadors chooses to give their time to us because they have connection to donation and transplantation in some way. We ask that our Ambassadors be creative, passionate, and respectful in promoting organ, eye, and tissue donation.

2. Confidentiality

All Ambassadors are required to sign a Confidentiality Agreement and an Information Release Form in order to received support and materials for Ambassador-Led events and to be eligible to fill other volunteer opportunities. These forms are completed upon the start of your volunteer relationship with us and ensure that you agree to maintain all privileged information confidential, including donor registration information.

3. Notify Donate Life Northwest of events and outreach activities that Ambassadors participate in and coordinate with Donate Life Northwest on events and outreach activities as appropriate.

One goal of the Ambassador program is to train Ambassadors to work independently to create awareness of Donate Life Northwest and its mission and to encourage people to sign up on the donor registry. To evaluate the effectiveness of outreach activities, you are required to:

  • Request materials for and consult (if necessary) about Ambassador-Led Events 2-3 weeks before the event.
  • Show that the materials are necessary to effective outreach, education and donor registration efforts.
  • Report back to Donate Life Northwest through debrief reports of outreach activities and  return extra materials to us, as appropriate.

You agree to use the guidelines provided and sound judgment in determining how to create and lead events that provide successful outreach and awareness efforts, which provide opportunity for increased donor registrations, and which may tie-in with Donate Life Northwest's messaging and initiatives.

4. Active Ambassador Status & Program Participation Requirements

Ambassadors must volunteer their time furthering our mission at least one time in an 18 month period in order to maintain "active" status in the Donate Life Northwest Ambassador program. Volunteer activities include Ambassador-Led Events like those listed on the Ambassador Resources Page, attending an Ambassador Networking Night, volunteering at a special event or volunteering in the office. Those who do not fulfill a minimum of one volunteer opportunity within 18 months will be changed to an "inactive" status and will not continue to receive volunteer communications.

5. Dress and conduct yourself appropriately and diplomatically when representing Donate Life Northwest to any group or individual.

Ambassadors should always use their best judgment in dress and conduct for Ambassador-Led outreach and donor registration events. Generally, neat, business casual attire is expected when you are representing Donate Life Northwest. You are encouraged to wear Ambassador or volunteer nametags for all volunteer opportunities. Donate Life Northwest polo shirts or volunteer t-shirts are optional. Special events volunteers and will be provided a dress code specific to that event.

If you would like to purchase Donate Life themed apparel, visit:

6. Contact Donate Life Northwest prior to, or immediately after, any contact with the media.

Donate Life Northwest must be contacted if the media makes contact with an Ambassador during an event. This allows us to follow up with the media contact as needed and to ensure that coverage of the event is properly documented.

7. Volunteer Records Database

Donate Life Northwest's volunteer record database is managed by the Donate Life Northwest Community Engagement Coordinator. Donate Life Northwest staff have access to this database to assist with data entry and records maintenance. Ambassador contact information, history regarding relation to donation and transplantation, dates of service, volunteer and Ambassador event history, personal stories and accomplishments are maintained in a confidential, password-protected database. All Donate Life Northwest Ambassadors agree to allow us to collect and maintain this information.

Ambassador information and personal stories are sometimes shared, upon request, with Donate Life Northwest staff and event organizers to determine the best fit for speaking opportunities and Speaker selection for the Speakers Bureau program. 

Donate Life Northwest Pledges to our Volunteers

1. To provide current and accurate information about organ, eye, and tissue donation and transplantation

We will list current statistics on our website, provide working links to outside resources, and post toolkits, talking points and other tools on our website for Ambassadors to review and use in Ambassador-led events and outreach efforts. Additionally, new information will be shared at Networking Nights and posted online.

2. To contact Ambassadors at least one week in advance (except in emergency) for any activity

We encourage our Ambassadors to be proactive in locating opportunities for outreach and awareness in their communities. It truly is the best way to share the message in the larger community. However, we will continue to provide volunteer opportunities for Ambassadors. When those arise, active Ambassadors will receive electronic communication which will allow them to sign up on a first come/first served basis.

3. To provide on-going Ambassador training and networking opportunities

We will host 5 Ambassador Networking Nights each year, which will allow you to learn about new transplantation and donation news, to learn about effective outreach efforts, to learn about upcoming initiatives and tie-ins for Ambassador-Led event ideas, and to meet and collaborate with other people who have a connection to donation and transplantation or who support the mission of Donate Life Northwest.

4. To provide materials for events and presentations, including informational brochures, displays, promotional items, video or slide presentations

We will provide materials for effective outreach, awareness and donor registry Ambassador-led events, provided that you have completed a materials request. We will always provide informational brochures and educational material, but we do reserve the right to determine what kinds of promotional materials will be provided and limit quantities of the items sent based on stock on hand, budget, and event type.

5. To assist in preparing any speech about donation and transplantation

We provide PowerPoint presentations with scripts, videos and talking points to assist you in making impactful and relevant presentations to civic groups, your place of worship, and other communities. We will also work with you to create a concise, powerful "elevator speech" of 2-5 sentences which encapsulates the power of organ donation and transplantion in your life while highlighting the mission and impact of Donate Life Northwest.

6. To understand if you are not able to help us each time we ask you

We understand that our Ambassadors are busy. Our aim is to allow you to fit your outreach and awareness efforts into your life—reaching the communities that you already connect with. We request that you volunteer in some way at least once every 18 months. When we make an appeal for volunteers, we don't expect that you will be able to help each time. We are delighted when you are!

7. To help make your time as an Ambassador a rewarding experience!

The Ambassador model allows you to support us in ways that are meaningful for you and that help us extend awareness and outreach to all communities. Anyone can register to be an organ donor, but often they won't unless they understand why organ donation and transplantation is so important. We can help you determine the best ways to reach your neighborhood, place of worship, civic group or other community to highlight the power or organ, eye, and tissue donation and Donate Life Northwest's mission.