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The Donate Life Northwest Privacy Statement

Last Updated:  July, 2023

Our Commitment to Privacy

This Privacy Statement applies to Donate Life Northwest a nonprofit with the mission to save and enhance lives through the promotion of organ, eye and tissue donation and who manages and maintains the website (the "Site") and the Oregon Donor Registry (the “Registry”.)

We respect the privacy of every visitor to our site and are committed to protecting the privacy of your personal information. This Privacy Statement explains our information and data security practices. Because your privacy is important to us, we provide you with notice and choices about the collection and use of your information. To make this Privacy Statement easy to find, links are provided at the bottom of our homepage and on every page within our Site.

If you have questions about this Privacy Statement or the Registry, please contact us by email or by phone 1.800.452.1369.

Information We Collect

Use of Cookies
A temporary cookie is stored on your computer’s hard drive during your visit to the Site. Cookies are parcels of text sent by a server to a Web browser and then sent back unchanged by the browser each time it accesses that server. Cookies are used for authentication, tracking and to speed up your access to the Site and the information you wish to see. Cookies do not contain any personal information. When you log off from the Site, we automatically clear any temporary or session based cookies. The majority of Web browsers accept cookies, but the “help” menu on your browser should give you options for preventing, accepting, or receiving notice of new cookies. However, please be aware that if you block cookies, some web site functionality may be lost.

We collect two types of information:
1.    Standard Web server traffic pattern information. General traffic, site usage, and length of stay information is collected and stored in log files. Log files are transaction records maintained on Web servers to record information such as: Service provider IP addresses, browser versions, referring web sites, average number of pages requested, average duration of visit to the Site, and total visitor traffic.  This type of information is shared externally only on an aggregated basis.
2.    Personal information. We do not collect personally identifiable information from you unless you provide it to us voluntarily and knowingly, as described below.

Donor Registry
In order to create an account and register as a donor, we require the following personal information: first and last name, street address, city, state, zip code, telephone number, email address, date of birth, mother’s maiden name, gender, and Driver’s License number. You can access your profile by entering your user name and password each time you use the Registry. This information is only accessible by donation professionals as defined by the State of Oregon.

Financial Contributions
If you choose to make a financial contribution, we require your contact information and collect standard credit card information (card number, card type, expiration date) and keep a record of your donation. Credit card numbers are held only until the charge can be processed (usually several minutes), and then the number is only available for purposes of problem resolution.

Volunteer Applications
If you wish to become a Donate Life Northwest Volunteer, we require the following personal information: first and last name, street address, city, state, zip code, telephone number, and email address.  We also request that you answer a number of questions pertaining to your interest in volunteering and your personal connection to our mission.

How We Use Your Information

Donor Information
Personally identifiable information submitted by visitors wishing to be organ, eye or tissue donors will be added to the Registry and kept confidential. Use of donor information is restricted to those purposes set forth in applicable state donor laws. Specifically, your information is only used in matching your organ donor designation with hospitals looking for potential donors.  Your information is only shared with organizations that are authorized by the Donate Life Northwest Donor Registry, and the hospitals to verify this information in the case of a death of a registered donor. We may share donor registry information with Oregon’s state organ procurement organization, a recognized in-state procurement agency for other tissue recovery, or an out-of-state federally designated organ procurement organization that has been designated by the United States department of health and human services to serve an area outside Oregon.

Information of Financial Contributors
Personal information provided in connection with a financial contribution will only be used for the specific purpose for which it was submitted.

Volunteer Information   
If you submit a volunteer application, we may enter your name into our database and contact you in order to discuss your volunteer application and provide you with information regarding our programs, events and services.

Aggregate Information
We may use personal information to generate aggregated information that does not allow the individual to be personally identified or contacted. Aggregated information shows visitor activity as a whole rather than on an individual basis and may be used to improve the effectiveness of the Registry and Site.

We send periodic newsletters to individuals who have opted in to receiving them. Recipients may unsubscribe from the newsletter at any time by using the provided unsubscribe link within the email or by emailing

Service Providers
We may use third parties to provide us services such as credit card processing, website content management, and email management.  In all cases, we would ensure that these third-party service providers maintain the privacy of your information in accordance with this Privacy Statement.

Legal Requirements
Other than as set out above, we will only release personal information to third parties if a law, regulation, search warrant, subpoena or court order legally requires such disclosure.

We use appropriate security measures (including encryption and other electronic and procedural safeguards) in order to prevent the loss, misuse, and alteration of personal information under our control. However, no transmission over the Internet can be guaranteed to be completely secure. Consequently, Donate Life Northwest, our service providers and their respective officers, directors, employees and agents do not represent, warrant or guarantee that personal information will be protected against misuse, loss or alterations.  

Correcting/Updating/Deactivating Personal Information
Once an account has been created, registered donors may access their personal profile online at any time to change or modify their information. To protect your security, we are only able to update the information if you registered online or sent in a paper form.  Click here.  
If your personal information changes (such as postal address or email), or if you no longer wish to participate in the Registry, you may correct, update or deactivate your information by contacting us as follows:
Mail: Donate Life Northwest, PO Box 532, Portland, OR 97207
Phone: 1-800-452-1369

This Site contains links to other web sites operated by third parties which may have different privacy practices. We are not responsible for the privacy practices of such other sites. We encourage you to read the privacy statements of each web site that collects personally identifiable information.

Notification of Changes
Any changes to this Privacy Statement will be posted on the Site so you will always be aware of what information we collect, how we use it, and under what circumstances, if any, we may disclose it. We will use information in accordance with the Privacy Statement under which the information was collected.